Izabelle Hammon

Gel Soak-Off Kit | 100ml

SKU: KIT4

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Small At-Home Gel Soak-Off Kit | VIPs Save 15%

Discount already included.  Essential soak-off products needed for your clients to safely remove their gel nails at home. Foils not included, clients can use regular kitchen foil to wrap nails for soak-off. 

Be sure to add cuticle oil or hand cream to keep your client's hand hydrated or purchase our Protect Aftercare Kit which comes with free matching polish.

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What's included?
  • 100ml Soak-Off | An acetone remover enriched with hydrating oils to safely soak-off gel.
  • Blue Sponge File | A gentle buffer to use on the natural nail to remove any small traces of gel and to smooth the surface of the nail ready.
  • Pink File | A gentle file to shape the natural nail once gels have been removed. Is gentle enough to be used on the natural nail to remove any last traces of the gel.
  • Buffing Block | A coarse buffing block to thin down the surface of the gel. Not to be used on the natural nail. (Not pictured)
  • Wonder Wipe Roll | Absorbent cotton roll for use when soaking-off gels
  • Wooden Manicure Sticks 10pk | To be used to gently encourage the gel off the nail. 
  • Save 10% compared to purchasing items individually

Soak Off Instructions for Clients

What are your shipping costs?
We use Royal Mail and DPD for our deliveries. Standard delivery is £4+VAT, and Express Delivery is £7+VAT. Solutions need to be sent via DPD at £7+VAT.

Free express delivery on orders over £400+VAT.

How long does shipping take?
Most orders are dispatched on the same day when placed before 1pm. Express Delivery is usually 1 day from dispatch, but can be two days. Standard Delivery is usually delivered within in 2 days, but can take up to 4 days.

We are open Monday - Fridays. Orders placed after 1pm on Fridays and over the weekend, will only be dispatched on Monday.
During sales and at busy times of the year, there may be delays in dispatching your goods. 

Returns Information

Changed your mind or ordered the wrong items?

If you have ordered the incorrect item or have changed your mind, please contact us within 14 days of receiving your order to request a returns number.

Click Here to Request a Returns Number or call us on 01582 798920.

CONDITIONS OF EXCHANGE:

Item(s) must be returned in an unopened and resalable condition. Goods will be rejected and returned if they are open or damaged. It is the responsibility of the sender to package the goods in a way that will protect them from damage during transit. If items are receiving damaged during transit, goods will be returned to the seller.

Returns Number is required.  Items will be returned to sender if they do not include a returns authorisation number given by Izabelle Hammon Ltd. The account will be put on hold and cost for returning item will be due to Izabelle Hammon Ltd. This should always be obtained before returning any items for exchange.

Dispatching of Replacement Item(s). The replacement/exchange goods will only be dispatched from Izabelle Hammon Ltd when the original item has been received and return processed. If replacement goods are required urgently, payment will be required for the replacement to be sent and upon return of the original item, a credit will be applied to your account for the value of the item paid excluding carriage.  Replacements will be sent within 5 working days once original goods have been received.

Please ensure you obtain proof of postage. Izabelle Hammon Ltd will bear no responsibility for items going missing in the post and items cannot be exchanged if they go missing in the post. 

Carriage Costs: In the event of items being ordered incorrectly, carriages costs will not be reimbursed by Izabelle Hammon Ltd to return the items & carriage costs for replacement items will need to be paid for before dispatching of goods. This will not apply if the incorrect items have been received due to an error when preparing your order.

CONDITIONS OF REFUND/CREDIT:

Unopened or unused items may be returned for a credit/refund to be used on a future order if authorised by management and subject to the terms below. If a refund is approved due to special circumstances, a £5+VAT Admin Fee may be applicable.

A refund or credit request must be received by Izabelle Hammon Ltd within 14 days of receiving your order. 

Click Here to Request a Returns Number or call us on 01582 79820.

Item(s) must be returned in an unopened and resalable condition. Goods will be rejected and returned if they are open or damaged. It is the responsibility of the sender to package the goods in a way that will protect them from damage during transit. If items are receiving damaged during transit, goods will be returned to the seller.

Returns Number is required.  Items will be returned to sender if they do not include a returns authorisation number given by Izabelle Hammon Ltd. The account will be put on hold and cost for returning item will be due to Izabelle Hammon Ltd. This should always be obtained before returning any items for exchange.

Please ensure you obtain proof of postage. Izabelle Hammon Ltd will bear no responsibility for items going missing in the post and items cannot be exchanged if they go missing in the post. 

Carriage Costs: In the event of items being ordered incorrectly, carriages costs will not be reimbursed by Izabelle Hammon Ltd to return the items & carriage costs for replacement items will need to be paid for before dispatching of goods. This will not apply if the incorrect items have been received due to an error when preparing your order.

Refunds / Credits will be processed within 5 working days of goods being received. 

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